Service Summary | Key Features | Getting This Service | Training | Policy | Additional Information |

Service Summary

OneDrive (work or school) is a cloud storage service that is part of the Microsoft 365 (M365) productivity suite. It allows users to store files in the cloud. Files can be synced and accessed from a web browser or mobile device and shared publicly or privately. File saving and sharing is simplified through Microsoft (MS) Teams and all Office suite products (Word, Excel, Outlook, etc.).

Note: When you stop taking classes or working at Mason, you will no longer be able to access your Office 365 account, including OneDrive. It is your responsibility to transfer any work files to your department before you leave.

Getting This Service

Eligibility

OneDrive is part of M365 and is automatically available to all active faculty, staff, and students at the time of email account creation. No sign-up is necessary.

When you stop taking classes or working at Mason, you will no longer be able to access your Office 365 account, including OneDrive. It is your responsibility to transfer any work files to your department before you leave.

Note: Retirees, Affiliates, Contractors, and Generic Accounts are not eligible for this service.

Accessing OneDrive

On the Web

Access OneDrive through the application launcher on your Mason Office 365 account at http://mso365.gmu.edu via supported browsers.

On a Desktop

ITS recommends using the OneDrive desktop application for full functionality. The application is available for direct download:

Note: The sync client is installed on Mason-managed Windows devices by default. Mason-managed Mac users can get the Mac OneDrive Sync client from Mason Self-Service.

On a Mobile Device

Get the OneDrive mobile app for Apple or Android.

In MS Teams

The OneDrive application is available via MS Teams.

Sign In

Sign in using your NetID, Patriot Pass Password, and Duo Two-Factor Authentication (2FA).

Training

View Getting Started with OneDrive and OneDrive FAQs for more information on using OneDrive at Mason. Microsoft and LinkedIn Learning also offer a wide selection of free instructional guides, videos, and additional resources to help you get started.

Note: Differences exist between OneDrive (work or school) and OneDrive (Personal), when reviewing LinkedIn Learning and Microsoft support articles and videos be sure to check the top of the page for “OneDrive for work or school” or “OneDrive for business.”

Microsoft Training

Microsoft offers a wide selection of instructional guides, videos, and additional resources to help you get started using OneDrive (work or school):

Additionally, you can view the OneDrive video training resources for work or school, and view or participate in instructor-led training from Microsoft.

LinkedIn Learning Training

You can log in via LinkedIn Learning using your NetID and Patriot Pass Password. In LinkedIn Learning you can use their AI tool to ask specific questions and it will lead you to the appropriate information within the application.

Some recommendations include:

Policy

Users of OneDrive are responsible for all activity on their accounts, including password resets and abuse, and must adhere to University Policy Number 1301: Responsible Use of Computing.

Employee Security Bulletin

This service is intended for work-related public use data only. The university Data Stewardship Policy defines data classified for public use. Users are responsible for understanding and complying with this policy. For more information about data usage and classifications, reference the following:

Student Security Bulletin

This service is intended for school-related data only. Use the same discretion you use when sharing information through any online medium. Users are responsible for understanding and complying with the university Data Stewardship Policy. For more information about data usage and classifications, please reference the following:

Additional Information

Join the Collaboration Collective

The Collaboration Collective is a team for Mason's collaboration technology users to communicate with their peers and discuss new features, best practices, and other topics of interest pertaining to the following ITS-supported collaboration tools: MS Teams, Zoom, and Class Collaborate (formerly Blackboard Collaborate Ultra). This is not intended to replace submitting an issue via the ITS Support Center. The Collaboration Collective is moderated by members of the Mason community and members of ITS.

Submit an ITS support request if:

  • It is something that requires an urgent/timely ITS response
  • You are requesting information or troubleshooting assistance

Post in one of the channels if:

  • You would like to share a use case or feature you’ve found helpful
  • You would like to test out a new feature with your peers
  • You would like to know how your peers are using the tools

To become a member of the Collaboration Collective, log in to MS Teams, click Join or create a Team, and then search for Collaboration Collective or use Join a team with a code (code: pifyqb4).